Terms of Service

1. Agreement to Terms

By accessing or using FrameForged (“the Service”), operated by Strickland Services Group LLC (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

FrameForged is an AI art generation and print-on-demand platform. Users generate artwork through text prompts using AI models, and may purchase physically printed, framed, and shipped copies of their generated artwork.

3. Accounts & Registration

You must create an account to use certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must provide accurate and complete information during registration.

4. Credits & Payments

Image generation requires credits. New accounts receive 5 free credits. Additional credits may be purchased through the platform. All credit purchases are non-refundable. Print orders are processed through Stripe and fulfilled by third-party print providers. Prices are listed in USD and include the cost of printing and framing. Shipping is calculated separately at checkout.

5. Intellectual Property & Content Ownership

You retain rights to the prompts you submit and the images generated from your prompts, subject to the terms of the underlying AI model providers. You grant FrameForged a non-exclusive license to display your public gallery images on the platform. You may not use the Service to generate content that infringes on third-party intellectual property rights.

6. Prohibited Use

You may not use the Service to:

• Generate illegal, harmful, or obscene content
• Infringe on intellectual property rights of others
• Attempt to reverse-engineer or abuse the platform
• Resell generated images as your own AI service
• Circumvent usage limits or credit systems

7. Print Orders & Fulfillment

Print orders are fulfilled by third-party providers (currently Prodigi). Delivery times are estimates and may vary. We are not responsible for delays caused by the fulfillment provider, shipping carrier, or circumstances beyond our control. If you receive a damaged or defective product, contact us within 14 days of delivery for a replacement or refund.

8. Refund Policy

Credit purchases are non-refundable. For print orders, refunds or replacements are available if: (a) the product arrives damaged or defective, reported within 14 days of delivery; or (b) the order has not been delivered and no valid tracking information shows the package in transit, more than 45 days after the order was placed. We will work with the fulfillment provider to resolve delivery issues before issuing refunds. Refund requests must be submitted to support@frameforged.com with your order number.

9. Limitation of Liability

The Service is provided “as is” without warranties of any kind. Strickland Services Group LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Changes to Terms

We may update these terms at any time. Continued use of the Service after changes constitutes acceptance. We will notify registered users of material changes via email.

11. Contact

For questions about these terms, contact us at support@frameforged.com